Entries by Barry Linetsky

Walt Disney, Pinocchio, and Lessons for Leaders

One of the attributes that made Walt Disney unique amongst movie studio heads in Hollywood was that he was both a businessman and an artist. Walt worked everyday with the sensitivity of an artist and the hardheadedness of an entrepreneurial business owner, leading and directing his artistic and technical staff to create high-quality entertainment that […]

I’m In Love With The Amazon Doctrine (or The Once and Future King)

I just learned about something called The Amazon Doctrine, which explains why I love amazon so much. The company’s leaders and guiding minds are committed to treating customers right. They invest, learn, and continually adapt to win and keep customers. They help me acquire knowledge, entertainment, and other solutions-oriented products to make me a more productive and […]

Why You Should Never Utter “Internal Customer”

It has long been recognized that businesses survive when they create and deliver solutions at a profit that customers desire and will pay for by means of voluntary exchange. Business success is ultimately in the hands of consumers. In this sense, the customer is king. The choices made by customers decide which businesses will succeed […]

Disney History Blog Reviews The Business of Walt Disney

Didier Ghez, one of the foremost Disney researchers and prolific author of dozens of important books on Walt Disney Studio-related history, is first out of the blocks with a review of my recent book dealing with the business aspects of Walt Disney’s career. The review appeared today at Ghez’s Disney History blog, The Disney History blog is […]

Walt Disney’s Secret to Making Dreams Come True: Courage

In doing research for a 1955 article for Woman’s Day magazine to correspond with the opening of Disneyland, writer Don Eddy spent time with Walt at the Disney studio and the park. He summed up Walt’s “special secret” to making dreams come true with “four C’s. They are Curiosity, Confidence, Courage, and Constancy.” Eddy wrote: “From his […]

Allergan’s David Pyott on Responsible Leadership

In my last blog post I provided my comments on Bower and Paine’s observations in the May-June 2017 issue of HBR regarding two popular perspectives on the purpose of a business: shareholder-centric and company-centric. In the same issue there is an interview with former Allergan CEO David Pyott. I like David Pyott’s perspective with regards […]

Are Corporate Leaders Adhering To Their Corporate Purpose?

The question of the underlying purpose of business and the role of corporate leadership has come up again in an excellent article by Joseph Bower and Lynn Paine, “The Error at the Heart of Corporate Leadership,” in the May-June 2017 issue of Harvard Business Review. There are two general schools of thought about the purpose […]